We value your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you use our website or services.
1. Information We Collect
We may collect personal information including but not limited to:
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Name
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Contact number
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Email address
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Identification details (as required for check-in)
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Booking and payment information
This information is collected solely to process reservations, provide services, and comply with legal requirements.
2. Use of Information
The information collected is used to:
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Confirm and manage bookings
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Provide customer support
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Communicate booking updates or important information
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Improve our services and guest experience
We do not sell, rent, or share personal data with third parties for marketing purposes.
3. Data Security
We are committed to ensuring that your information is secure. Suitable physical, electronic, and managerial procedures are in place to protect your data from unauthorized access or disclosure.
4. Third-Party Services
Some services such as payment gateways, cab services, or laundry services may be handled by third-party providers. We are not responsible for the privacy practices of such external service providers.
5. Cookies
Our website may use cookies to enhance user experience. Cookies help us understand website traffic and improve site functionality. You may choose to disable cookies through your browser settings.
6. Your Consent
By using our website and services, you consent to the collection and use of information as described in this policy.
7. Policy Updates
This privacy policy may be updated from time to time. Any changes will be posted on this page.